Contact us
Best way to reach us depends on what you need:
- Account / billing / refunds — open the relevant order or reservation from your dashboard and use the support link there. Faster routing for us.
- General questions — email hello@offgridmarket.net
- DMCA / copyright — dmca@offgridmarket.net
- Press / partnerships — press@offgridmarket.net
- Abuse / safety — safety@offgridmarket.net
We aim to reply within a few hours during business days, often faster. Active reservations and orders get same-day priority. World-class support is core to what we do — your success is ours.